FAQs

Can I log into my account without an email address?

Your email address is your username for your online account. If we don’t have your email address on file, unfortunately you won’t be able to log in just yet.

But not to worry. We’ll get you set up very quickly if you email and ask us to add your email address to your account. To help us action your request smoothly, please┬áconfirm your full name, email address, date of birth and Key ID in the email.