FAQs

What happens if I hate my gift?

Son of a nutcracker! We’re sure your Secret Santa did their best, but it’s a tough job selecting a gift for a stranger. We hope you’ll agree that it’s the thought that counts, but we’ll send out a feedback survey after the holiday season which you can use to let us know that you didn’t like your gift.

However, if you feel the gift you received was offensive or inappropriate in some way, please report this to us. Your feedback will help us identify if there’s anything we can do to prevent this happening in future gift exchanges.