FAQs

When do I get paid?

Most of our candidates get paid weekly on a Friday, one week in arrears. However, it depends on your agency – for example, some work to a monthly pay cycle. It couldn’t be simpler to check your pay day and frequency – you can do it online!

Log in, click on My Account, then Payment Details. This page will show the day of the week you get paid and also your payment frequency (weekly, monthly, etc.).

It’s worth remembering that it can take until midnight for your payments to clear on pay day, and also that your pay day can occasionally change around bank holidays.

"Key was easy to work with, understand and most of all I was ALWAYS paid on time!"

Dan Winter, September 2015