Why haven’t my expenses been processed?

If your expenses haven’t been processed, there are a few possible reasons. The most likely explanations are:

  • We were limited as to the amount of expenses we could process with your payment.
  • They’ve been declined.
  • We’re awaiting further info from you (like a receipt).
  • We didn’t receive them before our deadline. Don’t worry if you missed the deadline, we’ll process them with your next payment instead.
  • Your expense form was incomplete or we didn’t receive it at all.

If you get in touch, we’ll look into it for you.