FAQs

Do you transfer my data outside the EU?

Yes, occasionally and for a short period of time.

This is because we use a number of popular third-party services to help us communicate with you, work more productively and keep your data secure.

Some of these providers are based outside the European Union and your information may be stored in their countries. This is done in compliance with Chapter V of the GDPR, which sets out the conditions that must be in place before your data can be processed outside the EU.

In our case, all of our non-EU data processors are based in countries that have been recognised by the European Commission as providing adequate protection for your data.  All our data processors who are based in the United States participate in the EU-US Privacy Shield Framework.

We’ve published a list of our data processors, if you’d like to see it.

This FAQ forms part of our privacy policy.