Am I eligible for maternity pay?

If you’re taking time off to have a baby, please let us know. We’ll quickly confirm whether or not we’re […]

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Contractor, March 2017

Key Portfolio taking care of payments, tax and National Insurance was a great help – and the Friday pay announcement […]

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Can I be a Secret Santa without being a gift recipient, or vice versa?

No. We need an equal number of Secret Santas and gift recipients. To guarantee this, everyone who takes part must […]

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How do I know what my tax-free personal allowance is?

It’s easy to find out – just check your tax code. If it starts with a number and ends with a […]

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How do I view my pay advice slip?

All of your pay advice slips are stored securely in your account and can be accessed online. Here’s how: Log […]

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Why have my pension contributions increased?

On 6th April 2018, the government increased the minimum pension contributions for anyone in an automatic enrolment scheme. They are […]

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Why has my cashback been declined?

The most common reasons for cashback being declined are: You returned, cancelled or amended your order You didn’t comply with […]

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Why has my expense claim been declined?

There are a number of possible reasons we might have to decline an expense claim: It wasn’t an allowable expense […]

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My recipient has asked for something specific. Do I have to buy it?

No ho ho! Just because your gift recipient has mentioned a specific brand or item they love, it doesn’t mean […]

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